Reference

Open with the s8vip Privacy Policy

The s8vip Privacy Policy explains how we collect, use and protect the details connected to your account, device and wallet activity.

Account dataCookie choicesWallet recordsAccess requests

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Check What Our Privacy Policy Covers

s8vip Service availability depends on jurisdiction. Users are responsible for checking local law before access.

Your Privacy Policy protections begin when you open an account and provide details such as your phone number, login credentials and verification status. We use these details to create access, confirm account changes and connect wallet activity with the correct account. Payment references from DANA, OVO,

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GoPay, QRIS, bank transfer or virtual account may be stored so we can match receipts and investigate a stalled status. We may also receive device, browser, IP and session data when you sign in, including from Bandung or another Indonesian location. We retain records only for
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operational, security or legal needs, then remove or anonymise them under our retention process. Access depends on local law and is available where local law permits.

Service availability depends on jurisdiction. Users are responsible for checking local law before access.

CONTACT ROUTES

Find Policy Help Through Your Account

A clear contact path helps you act on this Privacy Policy without searching through unrelated pages. From your account area, send a request about stored data, cookie choices, account access or a payment receipt connected with DANA, OVO, GoPay or QRIS. Include your registered phone number and the subject of your request, but do not send a password or full payment credentials. We use the account and cashier paths to route your question to the right handling team.

Team online

Data request

Use the account contact path to ask what personal data we hold, why it is used and which account step created the record. We may ask for phone verification before discussing details.

Wallet query

If a DANA, OVO, GoPay or QRIS receipt is linked to the wrong account, send the reference through the cashier support path. We check the payment status without asking you to share a password.

Access concern

For a locked login, changed phone number or Two Factor Setup request, contact us from the account help route. We use account checks before changing access or releasing personal details.

DATA PRACTICE

See How We Handle Your Data

Our Privacy Policy is supported by working account controls rather than vague promises. We separate login details from payment references, use device and session checks to spot unusual access, and keep cookie…

Account collection

We collect the phone number, login details and verification status needed to open and maintain your account. Optional details are treated separately from the fields required for account access.

Payment matching

DANA, OVO, GoPay, QRIS, bank transfer and virtual account references help us match a receipt with the correct account. We do not need your wallet password to check a transaction status.

Cookie controls

Cookies and similar browser records help keep your session active and remember selected settings. You can review available cookie choices in the browser privacy path before signing in again.

Security checks

We use login, device and session signals to identify unusual account access. Two Factor Setup may add another confirmation step when you change sensitive account details or request access help.

Retention rules

We retain account, security and payment records only while they serve an operational, legal or dispute purpose. When a record no longer needs to remain, we remove or anonymise it.

Change requests

You can ask us to correct, export or remove eligible personal data through account support. We confirm your identity first and explain any reason a specific record must remain.

Ask About the s8vip Privacy Policy

These Privacy Policy answers address the account and wallet questions you are most likely to have before opening access. We explain what data is collected, how device records work, how to request a change and why verification may be needed. If your situation involves a DANA, OVO, GoPay or QRIS receipt, include its reference through the account support path.

The s8vip Privacy Policy covers account details, phone verification, device and browser records, cookies, session activity and payment references. It also explains how we use those records, how long they may remain, and how you can ask for access, correction or removal.

We use your phone number to create the account, confirm important access actions and route account support to the correct person. If you request a change involving login or Two Factor Setup, phone verification helps us avoid releasing details to someone else.

Yes. The Privacy Policy covers payment references connected with DANA, OVO, GoPay, QRIS, bank transfer and virtual account activity. We use those references to match receipts, check status and resolve account questions without requesting your wallet password.

Device, browser, IP and session data help us keep your login connected, remember selected settings and identify unusual access. Cookies may support the browser session, while available cookie choices can be checked through the privacy path on your device.

You can request access to eligible account data or ask us to correct details through account support. Tell us the phone number on the account and the specific record concerned. We confirm ownership before sending data or applying a change.

We remove or anonymise personal data when it no longer serves an operational, security, legal or dispute purpose. Some account or payment records may remain for a required period. If you ask, we explain which category applies to your request.

Open the account support route and select the Privacy Policy or data request subject. You can ask about access, cookies, retention, account security or a wallet receipt. Service access depends on local law and is available where local law permits.

Open with the s8vip Privacy Policy

Find Policy Help Through Your Account

Data request

Wallet query

Access concern

See How We Handle Your Data

Account collection

Payment matching

Cookie controls

Security checks

Retention rules

Change requests

Ask About the s8vip Privacy Policy

01 What does the s8vip Privacy Policy cover?

02 Why does s8vip collect my phone number?

03 Does the Privacy Policy cover DANA and QRIS data?

04 How does s8vip use device and cookie data?

05 Can I request a copy or correction of my data?

06 When does s8vip delete personal data?

07 Where can I ask about Privacy Policy access?

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